- FREE SHIPPING on all Australian orders over $150 – no code needed.
- Brow Code will not be held accountable for late deliveries or loss or damage during transit.
How long does shipping take?
Brow Code is based in Australia and we ship all orders from our warehouse located on the Gold Coast in Queensland. Orders within Australia are subject to local postal services and orders outside of Australia are subject to customs and clearance. Please see below for our delivery times and note that these do not include our processing and packaging times within our warehouse.
Please allow up to 5 business days for delivery. Brow Code uses Startrack, Fastway and Border Xpress.
We ship globally - some countries are excluded. International shipping rates vary depending on what country we are shipping to. The cost will display during checkout once your products and address has been input.
Please allow up to 10 business days for delivery. Brow Code uses FedEx and DHL for international orders. FedEx shipping is 3 – 7 business days and DHL shipping is 3 – 10 business days.
Registered Post International (5-10 working days).
Possible delays: When orders are shipped internationally, estimated delivery times may vary due to countries individual processing procedures and postage services. We apologise for any inconvenience this may cause.
When placing an order on Brow Code, you accept all freight charges and associated return costs if your parcel is returned to our Australian warehouse. This includes if delivery is denied due to any local customs charges or are unable to receive the delivery.
INTERNATIONAL CUSTOMS CHARGES
Some orders may incur a customs or import duty charge. Brow Code does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliance's. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Brow Code will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Brow Code will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.
*It is important to note that we do not offer returns on any of our products as it is a hygiene issue
Estimated prices shown in AUD and will vary with currency fluctuations.